Customer Reviews

We are committed to providing an exceptional shopping experience at Twin City Jacuzzi. From the moment you walk through our front door, you will be greeted with a smile and treated with respect, kindness, and professionalism. Our experts in Burnsville and St. Louis Park are here to help you every step of the way, from researching our products and finding the best one for your lifestyle, to maintenance and aftercare services that help you enjoy for years to come. Take a look at some of the things that our past and existing customers had to say about us.

"Really appreciate meeting and speaking with technician Steve today while he diagnosed and repaired my Jacuzzi tub lights. He got them working very quickly explaining the issue with the waterfall light and also replaced my clear-ray bulb too. He acted professionally and respectfully leaving me extremely satisfied with the overall experience. Thank you!"

Steve V.

"We bought a Jacuzzi Hot Tub at the state fair this past year and we love it! Also all the Jacuzzi workers have been extremely friendly and helpful, especially our sales person Bryce. He's answered numerous questions from me and helped me even months after purchasing the hot tub, still texts me back right away if I ever have any questions. Very satisfied with Jacuzzi"

Jonathan Thienes

"Steve was great to work with. He made our problem his, and owned it until it was perfect. He responded to us at all hours, day or night, and on weekends too. Would highly recommend working with Steve for your hot tub repairs."

Corey Rasmussen

"Dean was absolutely wonderful to work with! He was professional, kind, patient and very knowledgeable. He also was understanding in sticking with a price point I was aiming for. We are loving our new hot tub as a family! Dean even helped me get it up and running over the phone and with the appropriate chemicals making it super easy every step of the way! I am grateful and I highly recommend Dean at Twin City Jacuzzi."

Jamie Ross

"Not only did we receive exceptional service throughout our purchase from beginning to end but Mark helped us completely transform our old spa room into a new beautiful modern space. From sales, delivery, remodel and installation every single team member we interacted with were extremely professional and a very talented group of people. We are beyond happy with our J495 purchase from Twin City Jacuzzi and consider Mark and Bryce to be friends that we could call at anytime in the future. My wife and I highly recommend them!!!"

Michael D.

"I really enjoyed our experience with Twin City Jacuzzi! We purchased at the MN state fair which was a great experience. Debbie in the office was so great to work with and Tony and Paul who delivered were very professional and really took the time to make sure everything was to our liking. Extremely impressed with how they maneuvered the hot tub in a tight spot! Highly recommend!"

Kristin L.

"Everything about our experience was great. We purchased the hot tub at the state fair and the buying process was very enjoyable. A few weeks later, the delivery happened and the whole process was flawless. They removed my old hot tub and delivered my new hot tub and there were no issues and the crew was amazing. Would highly recommend."

Joeseph Geiser

"Wonderful sales service in selling us our second hot tub over a 10 year period. Very pleasant scheduling and Mark and his team did an outstanding job of removing our old hot tub and installing the new one. Exceeded our expectations in every step."

John Ehlen

"Steve was awesome. He quickly diagnosed and remedied the issue I was having with my hot tub. He then thoroughly reviewed the hot tub features and how to properly use the chemicals. Very pleased with Steve’s service and knowledge. Highly recommend."

Stephen Doyle